Support
Contact
Reach RankOnPilot for billing, support, abuse reports, and account or compliance requests.
General support
For product questions, onboarding help, account issues, and billing follow-up, contact support@rankonpilot.com.
Support requests are handled by email so billing, moderation, and account actions have a durable written trail.
Billing and subscriptions
Workspace owners can manage subscriptions, request refunds, and open the customer billing portal directly from the dashboard billing page.
If you cannot access the dashboard, contact support with your workspace name and billing email.
Safety and abuse
Use the abuse reporting form for policy violations, harmful content, impersonation, or billing fraud concerns.
- Support email: support@rankonpilot.com
- Abuse reports: /report-abuse
- Response window: typically within 3 business days for standard requests